Today is not my day

I work in customer service and most days it's not too bad. I can answer an angry phone call and make them love me by the end of the conversation. But today, for some reason, that gift has left, taking my compassion with it. Maybe it's still in bed, snuggled under the covers with its head on my pillow. Oh how I wish I could still be there with it. Mondays are always rough, but a Monday after a less than great weekend is even worse.
Usually I can handle the angry or frustrated caller with a polite response and a helpful answer. But this morning, when I was cussed out at 9 am I wanted so badly to hang up on him. It could be my way of teaching him a lesson on how to be polite to the sweet sounding girl on the other end of the phone. Some kind of renegade justice or something. At least in my mind that's how it would be. The result, however would be more like stabbing a sleeping bear. It would just result in an even angrier phone call with a screaming customer on the other end, instead of just an angry one who said a few choice words.
It's times like these that make me cherish the sweet older ladies that call every once in a while. The ones that ask about my day and really want to hear all about it. The ones who send me thank you notes for being so helpful and kind, when really I didn't do anything outside of my job description. The ones who hear the stressed edge of my voice and ask if there is any way they can be praying for me. Not knowing where I stand on God or prayer. The ones that say, "God bless" or "Merry Christmas honey" and then giggle thinking we're being so sneaky when I say it back to them.

It is also a rough morning because I am awaiting 2 emails both with equal parts anticipation and dread. One from a friend that may not have appreciated my honesty, and one from an opportunity that I want but don't want at the same time! I know that my emotions tend to play tricks on me and cause me to second guess everything, so I'm sure that's a big part of it too.